Ender 5 Astrobox Touch not connecting

AstroPrint Cloud Service Troubleshooting
#1

I have tried different baud rates but it autos back to 250000. I have tried 6 different cords. I have tried rebooting many many times, both the printer and the touch. I still get NO CONNECTION.

#2

Ok, Please open a ticket https://astroprint.zendesk.com

#3