Printer Reset on connection - Direct to PC


I have a contact that is trying to use Atroprint Desktop connect directly to his PC via USB, Whenever he connects to his printer the printer reboots and doesn’t connect.

I had similar problems with the Pi version and fixed this with a 1.5a psu for the pi but this is direct to PC.

Any thoughts?

Thnak you


It’s likely due to unsupported (yet) protocol. which printer is it?