I have been having a recurrent issue with one of my boxes. When the print finishes the box will go offline from the cloud. I will have to manually connect to the box wifi or IP address and reset the box sometimes more than once before it will log onto wifi again. For some reason the box doesn’t seem to see the network until it is restarted, Only one box does this and does it almost every time a print finishes. I have 3 other boxes in the same location and none of them show this behavior?
Please open a support ticket and send us logs from the affected box