Astrobox wont Print

I just got my astrobox today in the kit. I put everything together and now when I tried use it the rocket was red out of the three icons and now it will only let me home to printer. I read somethings about this and they said it was server related on your end. Is that going to happen often or is it just bad luck.

Have you signed in to your astroprint account on your raspberry(click the rocket)
I’ve used astroprint for a long time now, and I’ve never seen the rocked red since I signed in.
Edit: you can always login on your astroprint locally, by typing the IP address in your browser

Daniel,

This does not happen often. Please open a support ticket with us so we can look into it in more details. You can do it here: https://astroprint.zendesk.com