Astroprint touch software glitch?


#1

I have your astroprint running and like every 5th print the temp and bed heat turns off mid print and can happen at all times during the print, nothing is moved or anything like that, the printer keeps printing but the limits stop filament from being extruded due to hot end getting cold. Just not sure where to start or even begin, all software is up to date and hooked into router via lan cable. Is there something I’m doin wrong or is there and glitch in the software I’m using? Using Cr-10 printer with your touch software on raspberry pi 3 with 7” touch screen.


#2

Hi @Dallas_Copley, please follow the steps here to gather some logs and send to us: https://astroprint.zendesk.com/hc/en-us/articles/360025754251-Sending-logs-to-AstroPrint

It’s a good idea to clear logs at the beginning of each print after a successful one so that we can have only the log of the failed one