Boxes going offline and hanging during print command?

Having some issues with astroprint lately. All my boxes are on latest firmware. I keep having boxes disconnect from my account and start broadcasting their wifi again. I have to join their wifi and re enter my network info to get them to connect again. Then when i try and print I’m getting the print button just spinning forever. If I eventually refresh the page and then check that printer it will then say printing. But without a refresh the print button just spins forever. Anyone else having these issues? Any solutions?

Did you change anything on your network configuration lately? Moved access points around, added new ones? This is typical behavior of the box when it can no longer connect to the WiFi it was configured for (including the actual access point that it first connected to)

The print button problem is known and being fixed.

Nope nothing has changed. The boxes are located about 10ft from the router in a closet.

Send us logs from one of the boxes that had that behavior. We can look further

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I just tried to select my network from the list and its not there… i also noticed a lot of other networks aren’t there compared to what i see on my macbook. Perhaps does the pi only support so many networks? IE it can only look for 15 network names or something and then it gives up? Why can’t I scroll down and see more networks that the Pi sees? Just makes me curious if this could have something to do with it. There are a ton of networks in my area.

The Pi does not currently support 5Ghz networks so those won’t naturally show. Also reception might vary for your laptop and the Pi even at the same spot. Low power or far away networks might be detected by your laptop ( which surely has a better antenna ) and not detected by the Pi.

Regarding scrolling, do you mean that the astrobox dialog has more but you can’t access them ?

Finally with that much noise around you, it might be best to use wired connections for your boxes if possible.

You might want to measure the level of noise on your network using your mac. If noise is close or higher than signal, the Pi will have trouble staying online.