Can't stream video using PS Eye


#1

Hi I’m after some help to stream video from my ps eye. I have it set to VP8 and low definition (as high isnt supported) and I can only ever video stream from the same network - never via 4G regardless of whether I use a windows pc chrome or android firefox or android chrome. Any hints on how to get this working please? I can however get photos BUT only if i select the images to be at “ea layer” intervals. but i would prefer a video if only for a 10 second period via cellular data (not wifi). I’ve tried looking through all the forums but most point back to the VP8 setting or patches that are now obsolete.


#2

Support for WebRTC in mobile OS ( and mobile networks ) is still low. We’re working on better support via our native apps. Take a look at this for more info: https://astroprint.zendesk.com/hc/en-us/articles/209139946-Browser-support-for-AstroBox-Live-Streaming


#3

Hi thanks for the reply! I’ve tried 4 of the combinations that “work today” thats on the page that you have linked. As i also just tried the firefox VP8 but with no luck.

Is external (not on the same network) viewing possible at this stage?

I can imagine its quite difficult to facilitate the streaming ability through a browser and that the app might be easier. Do you know a release period for the android app?

Thanks!


#4

Remote viewing is supported ( provided the emitting and receiving networks don’t have any firewall or rules that prevent WebRTC ).

We’re beta testing the apps at the moment, I think in about 1 month the apps would be public but video will come a little later.


#5

I’ve just realised I’m even having trouble video streaming on the same network. If I log on to my account I can’t view it, but even if I use the same browser on the same pc (chrome) and enter the IP address ONLY THEN can I view a video stream. Do you have any suggestions,

I also can’t seem to turn it off via the top right hand power icon. It has an error stating “There was an error starting the shutdown sequence”.

Am i having bad luck or what?