Can't update, connect to WIFI, etc


#1

I recently updated, per the prompt on my home screen and now nothing but hotspot connection works. I re-flashed version 12_4 to my Astrobox but still nothing. I temporarily got it to work by resetting to factory defaults but it stops working a couple of minutes later. Now even the reset won’t work and gives me the red drop down saying Rest Failed. I try to download an update and get the Reset Failed. WiFi dongle is the Edimax and was working before I downloaded the latest update.


#2

Also meant to add that my printer is no longer shown on my cloud account. Which makes sense since the Internet tab says no connection. But when I click on connect and then click on my WiFi SSID and type in my password, I get the red drop down saying Internet Connection Failed or something like that.


#3

Hi George, it’s unlikely that the latest update has caused this because 100s of people have upgrade without problems. To help see what might be going on with your unit, plug it to a wired connection and send logs to use via settings / software / advanced.