File name truncation?

AstroPrint Cloud Service Troubleshooting
#1

Had a new error today:
Error sending [print file] response coercing to Unicode: need string or buffer. NoneType found.
image

After poking around I noticed that the GCODE file I had uploaded apparently got truncated, so that it ended with .g instead of .gcode. After renaming it, the print worked fine.

Doesn’t look like an appropriate behavior to me. I would expect Astroprint to notify me if it found it necessary to truncate a file name, and it certainly shouldn’t truncate the file type!

#2

I don’t believe that was the error. I think renaming the file might have fixed some underlying encoding issue. There’s no way to know without seeing the original file that caused the issue. If you’d like us to take a look, create a support ticket and upload the original file that caused the issue.

#3

Will create a ticket. Thanks.