How do I assign profiles to printers

AstroBox Questions
#1

It looks like Astroprint might be adding the ability to associate printer profiles with printers, so that only “matching printers are offered as a target” (this is a feature I requested).

I am seeing this message when print a file: “We couldn’t detected your print file printer profile.
This is because it was sliced with a custom printer or with a external slicer.
4 NOT MATCHING DEVICES:”

My question: how do I match the device? I cannot find anywhere that I can alter a setting to make this message go away.

Also, the English Grammar is not good. May I suggest “We could not detect the printer profile for this print file” and “4 Un-matched devices”

#2

Thanks for this. The copy is now fixed.

In order for us to “match” a print file to a printer we need two things:

  • Know which printer model the print file was sliced for. If you slice with our slicer, this is done automatically. If you upload a GCODE, you can still tell the system by editing the file in the design library.

  • Your AstroBox needs to specify which printer model is connected to. This is done in the AstroBox’s printer profile settings. This is a feature that we added in the latest release.

I hope this helps

1 Like
#3

The printer model has no choice for Anycubic I3, so i cant register it. Maybe a Custom choice could be available ?

#4

We’ll add this printer in the near future but also know that you can safely ignore this and things will work just as they did before

#5

Thx for the quick answer. My problem is i would like to use Thingiverse design directly from the Astrobox Touch. When i select one object and lauch the print, this is what i have

IMG_0293
IMG_0293.jpeg2048×1536 1.09 MB

And i have a saved profile. Also when i click on Filament choice i have an arrow turning and need to switch off AstroTouch.

#6

Could you update to the latest software ? We have fixed this.

#7

Checking the software update from the Touch, it is up to date
AstroBox_Touch v0.16(2)
Astrobox Touch UI v 0.8(3)

#8

What profiles do you have on your astroprint account?

#9

I have created a profile Anycubic I3 on the dashboard

#10

Thanks I’ve updated, and I see the profile UI now. Alas all our printers (Anycubic, 3 models of Tronxy, Wanhao) are not in the list, so I’m no further along (but still happily printing).

#11

Ok, last firmware corrected the problem. One more thing… When print start, at the beginning extruder is making a very strange noise. It seem making a retract, why ?

#12

Sorry to hijack this question but, I believe I’m having a related issue. When I connect my printer to my AstroBox touch it creates a new profile for my printer in the printer profiles section on my box and in the cloud. I will wind up with like 12 of the same printers. The issue is that I have custom slicer profiles associated with my primary profile that I have on my Astro Print Cloud and I have also installed a extended bed that is bigger than the default platform in the imported profile. Is there any way to make my Astro Box lock out automatically making a new profile and only load my custom profiles and settings?

#13

This is an old problem. What software are you running on the astrobox?

#14

I did an update just this last time that I used it a week or so ago, so it should be the newest or newish. The astrobox touch is at the library that I donated the printer setup to or I would double check for sure and give you the specific version number. This last update added the functionality for z baby stepping if that is any help?

#15

There has been a few releases after. Let us know what versions you see in the software / update screen

#16

Sorry for the late reply. My astrobox-touch has version v0.16(2). When I try to update it says I’m on the latest release when I try to update.

#17

Ok, Please delete all the profiles that it created and now that we know you’re using the latest, let’s watch it. This was a problem which was fixed.

1 Like
#18

I’ll keep you apprised . I have a free print event happening a the library this weekend. That will be my next opportunity to see how it functions.

#19

@Daniel What’s the process for you to add new printers? Or will there be a custom option? I have a Snapmaker 2.0. TIA

#20

I’m also having this problem, I can’t add my printer profile in the local file, i.e. “print model”, but I can add custom printer files on the cloud. My printer is FLSUN Q5 and my astro version is 0.2 (4). So I can slice it in the cloud, but when I print it will say “not marching your XXX”, the “XXX” is one of the local printers in the list. So, what do I need to do. To add on my FLSUN Q5 profile?