Printer password problem

when trying to connect the printer to the tablet, I asks for a password, I tried with my user and password but says that its wrong, the problem is that I set a first password but then I changed it, and I don’t know if the printer still registered the old password.

What is the last software version you remember updating the device with ?

I don’t remember, I think I have never updated it

Please, its urgent!!!

@Pablo_Gutierrez If it’s urgent please open a support ticket so it can be assigned. https://astroprint.zendesk.com