Slicing engine doesn't work for a certain filament

Hi there. I’ve been trying to slice a few different STLs that I uploaded to my cloud account. However whenever I use a certain filament profile (In my case, “PLA - White” at 1.75mm and 220º), the slicing always fails. It either directly tells me “Slicing Failed” or it just gets stuck at 100%, but never finishes. I haven’t been able to find a pattern yet behind both these outcomes. This only happens when using that specific filament on my printer named “Rambot”.

This isn’t a problem for me since I’m able to make a new filament profile with the same settings, but I thought I should let you guys know. Attached is a screenshot of both the results I’ve been getting.

Thanks for the heads up. We’ll take a look