[SOLVED] Astrobox doesn't turn on heaters before begining to print

AstroPrint Cloud Service Troubleshooting
#1

Hi, I’m fairly new to this, I just set up an astrobox today, and I’ve only had the printer for a few days, so I might be missing something obvious.

I did a test print of the lulzbot calibration stl file and I manually set the temperatures there, and everything went fine.

Then I tried out the dashboard and the thingiverse plugin. I picked out a model (https://www.astroprint.com/design/info/934de6bb-9b84-4087-925e-8f59c0770569) and clicked print now, and the printer quickly spun to life… but no filament came out. Then I noticed that the temperature wasn’t even set in the web ui, and the printer reported that it was set to 5° for both the nozel and bed and they were both basically room temperature.

My devices and my materials just list a “Taz 5” and “PLA -” with default settings on each (205° hot end /60° bed for the pla), which sounds good to me.

Is there an extra “heat up the bed” step that I missed or is this just a bug?

#2

Update: I rebooted things and then tried again. In the second try I noticed an “Advanced Slicer Settings” link where the nozel and bed temperatures were both set to 0° - once I corrected that, it correctly heated up be bits before beginning to print.

This feels like a bug to me - the software already knows the correct temperature because of the material I selected - so the advanced settings should probably default to that.

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#3

Hmm interesting. Yeah, the material temp settings should be the default, unless you accidentally checked the custom slicer settings or something.

Are you still experiencing this? What if you create a new printer/material profile?

Also, FYI, you should update your Astrobox software to the latest version and make sure your baud rate is set for 115200 :wink:

#4

Yea, still experiencing it. I just tried again with a toy car model (https://www.astroprint.com/design/info/df1b95b6-445d-471f-b1ff-75f5d929917e)

I deleted and re-created my printer and material profiles with the default settings again. I updated astrobox before beginning yesterday, so its - v0.8(8) which seems to be the latest. The connection page says USB Device: Unknown, Baud Rate: 115200 - could that “Unknown” be the problem? Any other ideas?

#5

Hi @Nathan , please try again. I have removed some zeroes from the TAZ 5 settings.

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#6

Yes, that appears to have done the trick - thanks! I just did the same model again and now it has the temperature set correctly and appears to be heating up before printing.

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