I’m new to forum family. I have problem with installation of Astroprint Desktop. When I install and got error message that installation has failed. See attach setup log: SquirrelSetup.log
What OS does your machine have?
I’m using Windows 10 64-bit
From what I can see in the log, it appears to be a case of insufficient permissions to install and/or run the program
I have full permissions to do this but when I run troubleshooter for program compatibility and it worked to install then program starts but when I close program so I can’t get program start again, shortcut remove automatically. This is too annoying!
It is annoying indeed and we have not seen this at all in our Windows 10 tests. Could it be some antivirus doing something ?
Thanks you! It was antivirus blocked Astroprint and I add it to whitelist. Virus name is Atc4.Detection, it needs change to something that antivirus don’t block them more. I’m using Bitdefender Total Security 2018
I don’t have successfully to install. Same error message. I don’t understand why it so happened.
I tried with methods:
- Run as administrator
- Run as administrator for all users
- Change compatibility to Windows 8
- Disable UAC
None of them methods works
I have the same error with Windows 7 32-bit. It looks like the issue is because of some 64-bit only executable though.
Yes, We don’t support 32 bit systems
I figured out app works perfect after restart computer