Stream not working in app

Hi, I have a problem with my astrobox touch kit, when I try to view the video of the camera via ip connection everything is fine, but when I try to view the video via the app it does not work, but the ability to take photos works

This is most likely due to network issues between the box and the device that’s playing the video. Here are more details:

It could also be that your mobile device doesn’t support H.264 video encoding ( some android models have this issue ). You can change the encoding to VP8 in the astrobox camera settings.