"There was an error getting camera settings" ERROR

I have tested my Microsoft lifecam vx-3000 on my computer and it works. Then on the pi I type lsusb and can see it listed, take photos and interact with it but in settings I get the same error every time… Any ideas why this is happening?

Kent

I have tried on Chrome, Firefox and edge

Kent

I can’t diagnose this without settings. Please open a support request and send us logs via the Advanced Settings option in the AstroBox WebUI