Unable to connect to pi/astroprint/printer after doing the update

I just got my Pi set up with astroprint and everything was good and then I got notified there was an update. i did the update after awhile it finished and it said to reboot and i did the reboot but its not showing up anywhere. the dongle isn’t showing up in wifi, the ip address comes up with nothing, the .local theres nothing. i can connect through app but should be able to from ip.

You mean it doesn’t re-boot? :thinking:

What happens if you go to the same IP address?

If not, maybe try going to http://10.10.0.1 ?

If you can see it via the App, go to the IP address listed there and see if it’s connected to the cloud and your local WiFi network.

All three icons on the top right should be green.

Harris, piwheels.org was having problems delivering some of the dependency packages that we needed and this was causing problems for some users. We have since released a new update that removes that dependency but if your box is affected you would need to do some command line magic to bring it back or re-flash the latest image.

You need to SSH (or connect a monitor and keyboard to the pi) and run these commands:

cd /AstroBox
sudo pip install -r requirements.txt
sudo reboot

If you need help enabling SSH, see this: https://astroprint.zendesk.com/hc/en-us/articles/360000306923-How-can-I-enable-SSH-in-my-AstroBox-