Unable to upload GCODE

AstroBox Troubleshooting
#21

Hey Daniel,

When you say “cloud” do you mean I can upload GCODE to “Design Uploader” or Design Library"?

thanks!

#22

The new design library

#23

ok, good thing, but the problem is that when I try to send it to astrobox, to be able to print it, the cloud tells me that there was a problem sending it to the printer. The only way I can solve this is to pass the GCODE via USB and it’s not good at all.
If I can use the cloud, it would be better, without doing too many laps

#24

It certainly would be and that’s the way it’s supposed to work. What is the software version on your AstroBox?

#25

IMG20180802170658
IMG20180802170658.jpg2206×2941 1.9 MB
IMG20180802170718
IMG20180802170718.jpg2206×2941 1.9 MB

I should have the latest version already, so says the software

#26

Let’s open a support ticket for this. You can create one at https://astroprint.zendesk.com

#27

from here? https://astroprint.zendesk.com/hc/en-us/requests/new

#28

Yes, that’s the right place