USB Webcam Tandberg Precision HD


Hi, i am using a Tandberg Precision HD

This is a high definition 720p camera, but when i try to choose the resolution that is correct for the camera, Astrobox tells me that the resolution is not supported. I can only get the camera to work in 640x480 (Live video)

Is there anythiing i can do to get the software to support 720p software on my Tandberg Cisco camera?


At the moment we only test/support with the following cameras:


Thank you for your answer.

There is another problem that exists as well. During print the camera will suddenly stop working, and will not be detected before i can run the rescan (USB) procedure again. I have tried disconnecting and connecting the usb, but nothing happends. I does not happen all the time, but from time to time it seems like the WebRTC service just shuts completly down, and refuses to restart, or if it’s something else. The printer prints fine.

I cannot se anything special in the logs either.


pi@AstroBox:/var/log $ lsusb
Bus 001 Device 006: ID 1f82:0001 TANDBERG PrecisionHD Camera
Bus 001 Device 004: ID 0403:6001 Future Technology Devices International, Ltd FT232 USB-Serial (UART) IC
Bus 001 Device 003: ID 0424:ec00 Standard Microsystems Corp. SMSC9512/9514 Fast Ethernet Adapter
Bus 001 Device 002: ID 0424:9514 Standard Microsystems Corp. SMC9514 Hub
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub


2019-03-18 11:20:16,399 - - INFO - Camera detected on /dev/video0
2019-03-18 11:20:16,402 - - INFO - Found camera TANDBERG HD: TANDBERG Video, encoding: h264 and size: 640x480. Source used: USB