Video not working only still images

There will be any solution to make camera working? Still images works but video not. Internet explorer, Chrome, Mozilla gives the same WebRtc error. Video is not available even in Android app.

There must be something related to your network or some problem in you box. Chrome, FF and new version of the app are working now.

Can i make some port forwarding? Maybe it’s a network problem but I’m confused. Why still images work and video not?

Still images are routed through our servers because there isn’t too much data, so as long as your box is connected to astroprint.com, the data gets routed through. We can’t do that with video, it will be very expensive. Instead we use WebRTC to locate the two ends (box and browser) and create a direct channel between them, after the channel is created the video data flows directly without going via the astroprint server. This is how we can offer video streaming at no cost.

Unfortunately some networks will prevent this channel from being established. Look up network requirements for WebRTC in Google. Maybe that will give you clues as far as what needs to be done in your network to allow this.

Note that the problem might be in either of the ends: the network where the astrobox is connected or the network where your computer is connected.