Cannot connect to astrobox


#1

Unable to connect to astrobx. This began after shutting down computer. Next day turned back on and no connection. Is there a specific procedure for reconnecting. Tried entering http://astrobox.local/ then http://10.10.0.1 and no connection. What should I do next?


#2

See if this link helps you. https://astroprint.zendesk.com/hc/en-us/articles/202735855-I-can-t-reach-my-AstroBox-after-rebooting-it


#3

Yes thank you. I tried that, still nit connecting. I had this happen before. After a while of turning it on and off it connected. This time it has been several days and still wont connect? Do you know how to uninstall and then reinsyall?


#4

Im dealing with something similar where it always connects over wifi with my desktop but i go through your same description with my laptop and I can’t figure it drives me nuts


#5

Do both machines run the same OS?


#6

Could you share here your findings so that maybe other people with the same problem can get help?


#7

So I went ahead and switched my windows 10 internet settings tofrom public to private and now I can access one of two.


#8

Im having the same problem, I see the hotspot on my windows 10 PC and I click the hotspot and it does its thing for a second and then it says can’t connect to this network, I restarted the PI and my computer and it does not change. any advice?


#9

In some cases the hotspot might be unstable. Please try several times.


#10

Thats the problem. I dont want to click reload 50 times and hope it works one of the times. Using the astrobox is turning into dealing with insanity. I do the same thing over and over again and expect different results, thats insane.


#11

This only applies to connecting to the hotspot’s WiFi during setup. If your connection is unstable once connected to your home/office WiFi, this might have to do more with signal strength and internet availability. I suggest you try with cable to see if things improve.

We have not seen problems when connecting the AstroBox to a WiFi.

For setup you have alternatives, if your hotspot is unstable or you don’t have a dongle for the hotspot. Please see this: https://astroprint.zendesk.com/hc/en-us/articles/360000337286-How-do-I-setup-AstroBox-Gateway-without-dongle-hotspot-