Printer stopped working with astroprint

I am a MS School teacher and not nearly as tech savvy is many on this forum. The problem is my Lulzbot mini2 which has been happily printing through Astroprint for a number of years now is longer working. The printer does a bed level and seems to be pausing for the nozzle to heat up. The temp bounces around, but no more then 5 degrees north or south of what it is set to do. It just waits. The thing that has me stumped is that when a slice a file using Cura and put it onto a disk and manually load the file it works fine.

What to do?

Hello!

Could your please open a ticket specifying the name of the file that is not printing correctly?

I am sure it we can find the reason why and help you with your problem :slight_smile: